Buddy Roger's Music wants everyone to be satisfied with their purchase. It is our policy to handle merchandise returns, exchanges and warranty repairs as courteously as possible so that all your shopping at Buddy Roger's Music will be pleasant. The following mandatory conditions must be followed, however, to ensure your eligibility for returning or exchanging:
- The return or exchange must be made within 7 days of the purchase date (or within 7 days following receipt when given as a gift).
- Present your SALES RECEIPT.
- Return in the original box(es), including all internal packing materials.
- Return all instruction manuals, manufacturers information, and BLANK WARRANTY CARDS (do not complete the cards until you are certain it is working correctly, 3-5 days is a good test period).
- Refunds will be made by mail, usually within 10 business days of the return date.